This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking an innovative and community-oriented Part Time Communications Analyst for the Department of Economic & Social Advancement. The Communications Analyst will play a pivotal role in enhancing the department’s community engagement and outreach efforts.

• Work cross-departmentally to gather information, research, and develop communication materials to promote and market departmental initiatives, internally and externally.
• Collaborate closely with the organization’s Communications Department.
• Report to the department’s Business Services & Operations Manager to ensure communications efforts and materials align with the departmental purpose, vision, and business planning efforts.
• Ensure and enhance the department’s visibility and clearly define the department’s purpose, vision, goals, and services to the community.

Qualifications

• Associate's Degree or 2 Years of College in Communications, Marketing, Public Relations, Public Affairs, Public Administration, or related field.
• 1 to 3 years' experience in public relations, communications, public affairs, graphic design, content management, or related field.
• Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Requirements

• Experience with community engagement, programming, and outreach.
• Experience supporting, promoting, or reporting on economic and/or social advancement programs and outreach initiatives.
• Demonstrated experience of application of economic and social advancement concepts and frameworks, including language and web accessibility.
• Strong oral and written communication skills.
• Experience with executive level communication.
• Advanced/expert-level experience with MS Office Suite.
• Advanced/expert-level experience with design and digital marketing tools.
• Experience in project management and execution.

Benefits

• City of Raleigh is an Equal Employment Opportunity (EEO) employer.
• Accommodations for individuals with disabilities are provided upon request.

Duties and Responsibilities

• Writes and edits copy for publications, flyers, brochures, and other marketing/promotional material for departmental events and community outreach.
• Prepares and gathers content for digital and print production, including photographs, quotes, graphics, etc.
• Coordinates the production of print materials and promotional items ensuring all material aligns with the City’s brand.
• Serves as a department liaison and provides communications support and guidance to various department programs.
• Provides website support focusing on accessible content, community outreach, audience targeting and engagement.
• Plans, creates, monitors and regularly updates web content and campaign communications to align with current department happenings.
• Works with social media manager to share communications across several social platforms.
• Manages departmental inbox and outreach providing appropriate and timely response to information requests, inquiries, or concerns.
• Participates in meetings and events to assist with event photography and documentation and post-event publications.
• Prepares and coordinates content for departmental announcements, newsletters, and presentations.
• Assists Executive leadership with the development and editing of speaking points for presentations to community members, City Council, and/or City Manager’s Office.

Additional Information

• Demonstrated knowledge and understanding of social impact, accessibility principles, frameworks, and practices.
• Exceptional analysis, communication, and relationship-building skills.
• Practices, concepts and methods of graphic design and print production.
• Practices and guidelines of news writing and editing.
• Principles and applications of critical thinking and analysis.
• Best practices, trends and emerging technologies.
• Customer service principles.
• Planning, preparing, designing and editing digital and print communications materials.
• Coordinating deadlines and prioritizing competing demands.
• Creating and preparing original articles, newsletters, memos, flyers, and presentations.
• Organizing and maintaining records and files.
• Providing customer service.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others.