Crisis Text Line
Nonprofit. Free, 24/7, confidential mental health support in English and Spanish. Text SHARE or APOYO to 741741🇺🇲
Learning Design Manager
Product DesignerProduct DesignerFull TimeRemoteTeam 201-500Since 2013H1B SponsorCompany SiteLinkedIn
Location
California + 18 moreAll locations: California, Colorado, Connecticut, Florida, Illinois, New Jersey, New Mexico, New York, North Carolina, Ohio, Maryland, Massachusetts, Michigan, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington
Posted
40 days ago
Salary
$79.5K - $97.7K / year
Bachelor Degree6 yrs expEnglish
Job Description
• Provide strategic leadership to align learning and engagement initiatives with organizational goals, ensuring volunteer training drives meaningful impact
• Lead and develop a high-performing team of Program Leads, setting clear expectations, fostering growth, and driving overall team performance
• Oversee program operations and impact measurement, ensuring learning solutions scale effectively across the full volunteer lifecycle
• Bring expertise and a strong perspective in customer engagement, community education, or volunteer learning programs to inform innovative and effective approaches
Job Requirements
- 6+ years of experience in learning design, instructional design, or education program development
- 2+ years of people management experience, leading designers or content specialists
- Proven ability to design and scale training programs aligned to defined competencies and learner outcomes
- Strong point of view on learning strategy, instructional quality, and learner experience
- Experience prioritizing work and aligning learning solutions to organizational goals and impact measures
- Comfort operating in ambiguous environments and evolving existing programs or systems
- Experience partnering cross-functionally with Learning Engagement, Community, Clinical/SMEs, Operations, or Product
Benefits
- Comprehensive medical, dental, and vision options that prioritize accessibility and financial peace of mind
- Employer-funded HSA contributions
- Generous PTO, sick time, and 19 paid holidays with a winter break
- 12 weeks of fully paid parental leave after 26 consecutive weeks of service
- Monthly internet and mental health stipends
- Annual Wellness Stipend
- Home office and professional development stipends
- 403(b) retirement plan with employer contribution
- Sabbatical after 3 years of service
