• Execute and maintain new hire, transfer, and termination operational workflows (system access, Salesforce setup, roster updates, readiness tasks, etc.). • Complete Salesforce alignment updates, including account/territory ownership changes and role‑based permissions. • Manage checklists, SOPs, and documentation to ensure accuracy and consistency across operational tasks. • Submit or triage Salesforce tickets to the technical admin team; track and manage case progress. • Perform basic Salesforce updates (views, reports, dashboards) within permissions. • Route incoming leads to appropriate owner. • Support rollout of new Salesforce features or process changes (UAT testing, communication, training). • Monitor Salesforce data quality and support routine data cleanup activities. • Maintain data accuracy through weekly/monthly stewardship checks. • Support the creation or updating of reports and dashboards for Sales and Sales Operations. • Validate data integrity ahead of business reviews, pipeline meetings, forecast cycles, or territory updates. • Facilitate new account request setups Salesforce list management. • Serve as the first line of support for owned inbound Sales Operations requests. • Assign, escalate, or resolve cases based on defined workflows and SLAs. • Track themes and recurring issues; make recommendations for process improvements. • Facilitate parts of the onboarding process for new sales hires (initial setup, systems readiness, resource handoff). • Coordinate with Sales Training/Enablement for training sessions, invitations, and follow‑up tasks. • Support documentation of onboarding processes and assist with creation and updates to onboarding materials.