Lightspeed DMS
We handle the systems that power your business.
Senior Product Manager – Payment Solutions
Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 501-1,000Since 1984H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
34 days ago
Salary
$151K - $180K / year
Seniority
Senior
Bachelor Degree6 yrs expEnglishERP
Job Description
• Execute the payments product strategy in consultation with the VP/GM of Payments, aligning roadmap and priorities to overall company and dealer objectives.
• Own the end-to-end product lifecycle for payments capabilities, including in-person, online, and recurring payment flows across Lightspeed DMS solutions.
• Operate within a PayFac or PayFac-as-a-Service model, driving requirements for merchant onboarding, underwriting, funding flows, chargebacks, and risk controls.
• Collaborate with cross-functional teams (engineering, QA, UX, Sales, Customer Operations) as the primary product representative to define epics, features, and user stories that deliver high-impact payments functionality.
• Maintain a transparent, prioritized product backlog and contribute to release planning, ensuring delivery teams have clear, actionable work aligned to payments objectives.
• Monitor and analyze key payments metrics (authorization rates, cost of acceptance, fraud rates, disputes, adoption) to inform prioritization and continuous improvement.
• Ensure payment solutions adhere to PCI-DSS, KYC/KYB, AML, and relevant regulatory and security standards in partnership with internal risk, security, and compliance teams.
• Champion the voice of the dealer and end customer in powersports, RV, and marine, using feedback, utilization data, and pilot programs to refine payments experiences.
• Support go-to-market efforts by partnering with Sales, Marketing, and Customer Operations to communicate payment product capabilities and drive adoption and growth.
Job Requirements
- Bachelor’s degree (or equivalent) in business, product management, engineering, finance, or related field; MBA preferred.
- 6–10+ years of software product management experience, with at least 3 years focused on payments, fintech, merchant acquiring, or PayFac / PayFac-as-aService models.
- Proven track record leading cross-functional product initiatives from discovery through launch in an Agile environment.
- Experience working with CRM, retail, ERP, DMS, or similar B2B/B2B2C software systems serving dealerships or multi-location businesses.
- Strong analytical skills and comfort using data to make prioritization and trade-off decisions.
- Excellent communication and stakeholder management skills, with the ability to influence without formal authority across Product, Development, Sales, and Operations.
Benefits
- Inclusion and Diversity at Lightspeed
- Equal Employment Opportunity Statement
- Open and honest work environment
- Pay transparency as a key component for candidates
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