Clipbook

Clipbook builds AI for communications and corporate affairs.

Founding Client Services Manager

Client Services RepresentativeClient ServicesFull TimeRemoteTeam 11-50Company SiteLinkedIn

Location

United States

Posted

7 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglish

Job Description

• Own a Portfolio of Enterprise Customers: Manage a portfolio of high-value enterprise accounts across multiple industries, maintaining strong, long-lasting relationships. • Risk Mitigation: Proactively identify risks and work collaboratively to drive retention. • Pilot: Manage Pilot engagement over multiple different opportunities. Project management of Clipbook’s highest value accounts. • Process Improvement: Contribute to the continuous improvement of the Customer Success playbook, resources, and best practices.

Job Requirements

  • ~3-7 years of professional experience in a tier 1 professional setting (strategy consulting / MBB, top investment bank or private equity fund, etc.)
  • Highly motivated and results-oriented with intense responsiveness, coachability, and a strong drive to succeed.
  • Excellent project management, organizational, and multitasking skills
  • Outstanding communication skills - able to engage with both executive stakeholders and end-users, drive complex client meetings, etc.
  • Strong analytical capabilities; comfortable working with large datasets, metrics, and KPIs to build ROI-driven business cases.
  • Adaptability and willingness to thrive in a nimble, execution-focused startup.
  • Bonus Points: Familiarity with the public relations, media, communications, government affairs, or public affairs.

Benefits

  • Competitive salary
  • medical, dental, and vision benefits
  • unlimited / flexible PTO policy
  • bonuses for team-wide milestones
  • 401(k).

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