• Develop and maintain the product roadmap aligned with business and customer priorities, including strategies for incorporating AI‑powered capabilities into the product suite • Regularly communicate with customers and internal stakeholders to understand their wants and needs • Define and communicate product objectives, roadmap priorities and planning goals to ensure alignment across the organization • Manage and prioritize the product backlog in alignment with organizational priorities by collaborating with subject matter experts (SMEs), analysts, and development partners to write and refine requirements • Define clear acceptance criteria for all user stories, including those involving AI models, automated decisioning, actively contribute to developing testing strategies for AI‑supported releases • Validate user stories against acceptance criteria and perform functional testing of web mapping tools • Make trade-off decisions to maximize product value and ensure timely delivery • Participate in troubleshooting and triaging of issues • Represent customer interests during the design and development of new features and enhancements • Keep customers and stakeholders informed of the status of the product, enhancements, and new features • Provide data-driven insights (including analytics from AI/ML pipelines, user behavior patterns, and feature‑level performance metrics) to product leadership and development teams • Collaborate and build consensus cross-functionally to gain a holistic understanding of customers’ problems • Work collaboratively with developers, chief architect, product analysts, and product manager to meet customer needs and accomplish business priorities