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ServiceNow BCM Product Owner

ServiceNowServiceNowFull TimeRemoteTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Connecticut + 4 moreAll locations: Connecticut, Ohio, Oklahoma, Mississippi, Texas

Posted

8 days ago

Salary

$106.6K - $260.6K / year

Bachelor Degree7 yrs expEnglishService Now

Job Description

• Collaborate with Risk and business stakeholders to refine and prioritize new BCM requirements. • Oversee the full development lifecycle of user stories, ensuring clarity, alignment, and timely delivery. • Provide direction to developers, reinforcing platform standards and leading coding practices. • Stay current on upcoming ServiceNow release features and assess relevance with stakeholders. • Triage, investigate, and resolve product issues in accordance with enterprise SLAs, driving continuous improvement.

Job Requirements

  • 7+ years of relevant experience demonstrating hands‑on experience owning or delivering ServiceNow BCM capabilities, including BIA, BCM lifecycle, Crisis & Response.
  • Proven success as the empowered Product Owner for a mission‑critical enterprise platform, balancing regulatory, operational, and technical priorities.
  • Strong ability to influence senior stakeholders across Risk, Compliance, IT, Security, Facilities, and Business Units.
  • Deep knowledge of Business Continuity Management, Disaster Recovery, and Operational Resilience.
  • Experience aligning BCM solutions with industry standards (e.g., ISO 22301, NIST, FFIEC, SOC, or equivalent).
  • Advanced experience working within Agile frameworks (Scrum, SAFe, Kanban).

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

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