Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

DRN, a Motorola Solutions company, equips LPR cameras to scan license plates every day, building up a historical scan database that serves the clients and the entire network in generating more hits and recoveries.

DRN maintains the largest database of scans and the numbers continue to grow daily. This is a role that requires our Field Service Phone Technician to guide field techs, national installers and customers through installations and troubleshooting of DRN LPR systems

Job Description

NOTE: This a fully remote position and the candidate can reside anywhere in the United States

This is an entry level position. The Dispatch department reviews and confirms data prior to providing information to the end users.

We are actively seeking a professional individual to work directly for the Dispatch Manager. The department is operational 24/7 running three shifts a day.

This position is for the daytime shift and candidates MUST be available to work the following shift.

• Wednesday - Saturday; off Thursdays and Fridays
• 9:00am - 5:30 pm Central Standard

Other position requirments

• Reliable Internet connection with a minimum 100mps
• Workspace with very minimul distractions

Qualifications

• Experience with Data entry
• Telephone work and providing information in real time
• Experience with working software and hardware systems. 
• Strong Customer Service Skills
• Must be able to multitask and handle frequently changing priorities
• Possess strong written and oral communication skills.
• Possess a professional telephone and personal demeanor
• Heavy use of Computer Keyboard and Mouse Skills

Preferred Qualifications

• 1-2 years experience in a Data Entry
• 1+ year REMOTE office environment

Target Base Hourly Range: $16.00/Hour

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• High School Diploma or GED
• Must be able to use a computer, keyboard, mouse, mulitple monitors and phones
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.