This director shapes and delivers innovative technology and digital solutions to drive commercial excellence for biopharma clients, combining domain expertise with technology consulting capabilities to optimize platforms and operating models. Responsibilities include advising clients on commercial technology strategy, overseeing the integration of advanced analytics and AI/ML, driving business development to meet sales targets, and managing project teams as a trusted advisor.

The role involves providing repair and service for commercial foodservice, refrigeration, and cold storage equipment, including HVAC systems. Technicians will service a wide range of equipment types across various customer sectors nationwide.

The Senior Technical Consultant is responsible for configuring the Logik (Configure, Price, Quote) application based on leading practices to achieve customer outcomes, acting as the functional and technical expert in customer engagements. This involves participating in workshops, designing and delivering Logik solutions with sound technical architecture, and providing oversight for code testing.

This role is responsible for defining and executing the global technology partner strategy, focusing on building and scaling an ecosystem of technology partners to extend the platform and drive growth. The Director will collaborate cross-functionally to align alliances with product strategy and go-to-market objectives, including developing GTM plans and enabling joint solutions.