• Manage end-to-end operations for 1+ marketing campaigns, from planning through delivery. • Maintain and update weekly performance reports, analyzing trends and flagging insights. • Provide clear, concise campaign updates through written summaries and regular stakeholder calls. • Create and maintain process flowcharts, SOPs, and knowledge-base documentation. • Serve as the final quality checkpoint for CRM data and process compliance. • Spot roadblocks early and drive practical, timely solutions to keep campaigns on track. • Oversee case delivery and launch timelines for on-time execution. • Coordinate across teams while keeping communication lines open and clear. • Lead special projects that boost campaign performance and operational efficiency.