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Role Description

We’re searching for a USA-based Patient Safety Manager, Safety Institute to join our Solution Advisory team, so that we can guide customers in optimizing their patient safety programs and maximizing the value of their Patient Safety Organization (PSO) participation. The Patient Safety Manager will lead and oversee the full scope of patient safety operations, ensuring compliance, collaboration, and continuous improvement across all PSO related activities.

• Manage day to day functions of the Patient Safety Organization (PSO), including maintaining federal listing requirements with AHRQ and ensuring the standards of the Patient Safety and Quality Improvement Act of 2005 (PSQIA) are met
• Function as an expert resource and educator by helping teams understand and appropriately use PSO protections, processes, and reporting pathways
• Support data collection and analysis to identify trends, inform decision making, and promote safer care practices across participating healthcare organizations
• Liaise between internal departments, external communities, and PSO members in order to ensure strong collaboration, responsive client support, and meaningful engagement in safety initiatives
• Plan and facilitate Safe Tables, learning collaboratives, as well as help with virtual conferences/webinars and member relations

Qualifications

• Significant experience in a Patient Safety or Risk Management role within a healthcare organization
• Proven success in developing and managing clinical data models across relevant market segments or care settings
• In-depth knowledge of patient safety, as well as the ability to analyze and interpret clinical and workflow analytics
• Ability to travel for team or customer meetings approximately 1-2 times per year
• Sincere interest in engaging with customers, leading collaborative discussions, and confidently facilitating webinars and customer-facing presentations
• A knack for working collaboratively within a fast-paced, growth-focused environment

Benefits

• Health, dental, vision, life, disability insurance
• 401K
• Paid time off
• Paid holidays

Company Description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.