Piedmont Healthcare delivers compassionate, quality care for the communities surrounding Atlanta, Georgia, and northern Georgia. The independent nonprofit healt
PC Associate II/Scheduler
Location
United States
Posted
11 days ago
Salary
Not specified
Job Description
Role Description
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare.
- Answer incoming calls serving as First Call Resolution to address the appropriate course of action.
- Pre-register and schedule patient encounters for provider services.
- Utilize excellent customer service standards.
Qualifications
- H.S. Diploma or General Education Degree (GED) Required
- 1 year of related customer-facing experience Required
- Call center, patient scheduling and/or physician front office experience Preferred
Company Description
- Business Unit: Piedmont Healthcare Corporate
Job Requirements
- H.S. Diploma or General Education Degree (GED) Required
- 1 year of related customer-facing experience Required
- Call center, patient scheduling and/or physician front office experience Preferred
Related Guides
Related Categories
Related Job Pages
More Call Center Representative Jobs
Sales Representative, CAS- Baltimore
MedtronicMedtronic is a global leader in medical technology, dedicated to improving healthcare through innovative therapies and devices. Known for transforming patient c
The representative will be the primary contact for assigned accounts, responsible for sales, service, and clinical/technical support for Company Cardiac Ablation Solutions products. Key duties include implementing quarterly sales plans, achieving goals, maintaining product knowledge, and educating customers to expand market presence.
This role involves performing a wide range of administrative support duties for Escrow Officers, requiring broad knowledge of organization and escrow policies and practices. Key tasks include preparing documents for various transactions, maintaining files and records, monitoring workflow, and resolving inquiries independently.
Remote Service Desk Representative - Ohio Candidates Only
InsightNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge. Guiding organizations through complex digital decisions.
The Service Desk Representative is the front line for customer support, responsible for assisting with all desktop hardware, software, and telecommunications equipment issues via phone, email, and chat. This role involves effectively managing inbound requests, responding professionally, instructing end users, and assisting with technical support, including data entry for tracking and logging calls.
The role involves partnering with project teams to build and maintain resource-loaded Primavera P6 schedules across various delivery models, focusing heavily on critical path management and performance tracking from planning through closeout. Responsibilities include conducting detailed schedule analyses, identifying risks, recommending mitigation strategies, and producing key performance indicator reports for executive review.



