This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role offers the opportunity to be at the forefront of healthcare compliance and data privacy, ensuring that digital health solutions meet regulatory standards while delivering a member-first experience. You will manage and optimize privacy and compliance processes, support cross-functional teams, and provide actionable guidance on complex regulatory requirements. By contributing to the development of scalable compliance infrastructure, handling privacy inquiries, and assisting with audits, your work will directly influence operational integrity and trust. The environment is fast-paced, collaborative, and remote, with a focus on innovation, proactive problem-solving, and continuous improvement in healthcare and digital solutions. You will have the chance to work with a team dedicated to protecting sensitive data while enabling safe and compliant healthcare experiences.

• Support the Privacy Program by providing practical guidance grounded in HIPAA, HITECH, CCPA/CPRA, GDPR, and emerging privacy regulations.
• Conduct Privacy Impact Assessments for new products, features, data flows, and vendor relationships, recommending safeguards where needed.
• Manage privacy inquiries and serve as a triage point for complex or high-risk questions, escalating to the Privacy Officer as appropriate.
• Assist with privacy and compliance investigations, gathering facts, documenting findings, and coordinating follow-up actions.
• Support healthcare compliance initiatives across digital health, virtual care, pharmacy, and clinical programs, including regulatory research and monitoring.
• Draft, update, and maintain policies, SOPs, playbooks, training materials, and operational resources to ensure clear compliance guidance.
• Develop and manage processes for handling data subject requests, including workflows, SLAs, documentation, and escalation paths.
• Maintain compliance documentation, risk assessments, dashboards, and reports to keep leadership informed and support audits.
• Partner with cross-functional teams—including Product, Clinical, Engineering, Security, and Operations—to operationalize compliance requirements effectively.

Qualifications

• 3–5+ years of experience in privacy or healthcare compliance roles, ideally in digital health, telehealth, health tech, or payer/provider environments.
• Strong knowledge of HIPAA, HITECH, and U.S. data privacy laws, with the ability to translate complex regulations into actionable guidance.
• Detail-oriented and comfortable navigating ambiguity with strong analytical and organizational skills.
• Excellent collaborative and communication skills, with a commitment to confidentiality and a member-first mindset.
• Familiarity with tools such as OneTrust, ticketing/case-management systems, and workflow documentation.
• Ability to support audits, accreditation, or compliance program development.
• Nice to have: certifications such as CHPC, CHC, CIPP/US, or CIPM, and experience with digital health workflows, clinical operations, employer-sponsored benefits, or pharmacy services.

Benefits

• Competitive salary: $70,000–$100,000 USD.
• Medical, dental, and vision coverage.
• 401(k) plan with generous company match.
• Flexible and paid time off, including 13 holidays.
• Mental health and wellness benefits.
• Stock options and corporate bonus programs.
• Remote-first work environment within the United States.
• Inclusive, diverse, and mission-driven culture with opportunities for professional growth.