• Provide implementation services related to the installation, configuration, testing, training and support of our ERP software at client sites, in our office, and via remote conferencing. • Meet with new and existing clients to analyze their business processes and consult on optimization of our software and their business needs. • Become an expert of our ERP software and contribute to knowledge base updates and methodology improvements. • Perform other duties including developing training documentation and videos, creating user conference materials, creating and leading presentations, mentoring other implementation specialists, and other tasks and projects as needed. • Lead and deliver several project initiatives simultaneously as well as manage administrative tasks including weekly time sheets, recap reports, and expense reports in a timely, complete, and accurate manner