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IT Asset Management Lead

IT SupportIT SupportFull TimeRemote

Location

United States

Posted

9 days ago

Salary

Not specified

IT Asset ManagementFlexera ONEHardware Asset ManagementSoftware Asset ManagementLicense ComplianceITILIAITAM CSAMIAITAM CHAMP

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role provides a unique opportunity to lead IT Asset Management operations for enterprise clients, focusing on hardware and software asset visibility, license compliance, and optimization. As the ITAM Lead, you will oversee day-to-day service delivery, platform administration, and governance processes, ensuring clients achieve measurable outcomes from their ITAM initiatives.

  • Lead ITAM service delivery, managing client priorities, stakeholders, and governance cadence across weekly, monthly, and quarterly cycles
  • Oversee Flexera ONE administration, including user roles, platform configuration, data feeds, and job monitoring
  • Ensure hardware asset management (HAM) governance, inventory coverage, normalization, and contract/lease linkage
  • Manage software inventory, recognition, and normalization to maintain accurate IT visibility and reduce unknown/unrecognized software
  • Maintain validated entitlement repositories, configure license models, run periodic ELPs, and provide compliance and optimization insights
  • Support audit readiness, evidence preparation, and governance reporting for in-scope publishers
  • Validate asset requests, allocations, transfers, and reclaims while coordinating with ITSM and deployment teams
  • Track KPIs, service metrics, action items, and continuous improvement initiatives

Qualifications

  • 10+ years of experience in ITAM/SAM, including 3+ years in delivery or engagement leadership
  • Hands-on expertise with Flexera ONE (mandatory)
  • Strong understanding of HAM lifecycle, software recognition/normalization, licensing basics, and ELP processes
  • Proven experience in client/stakeholder management, reporting, and governance facilitation
  • Analytical mindset with excellent documentation, communication, and presentation skills
  • Relevant certifications such as ITIL Foundation, IAITAM CSAM/CHAMP, or Flexera certifications
  • Ability to interact confidently with senior executives and clients
  • Bachelor’s degree in a relevant field (Master’s preferred)
  • Remote work experience and ability to collaborate across distributed teams

Benefits

  • Competitive compensation and professional development opportunities
  • Fully remote work setup within the United States
  • Collaborative, inclusive, and globally connected team environment
  • Exposure to enterprise-level ITAM governance and optimization projects
  • Opportunity to lead client engagements and drive measurable IT asset management improvements

Job Requirements

  • 10+ years of experience in ITAM/SAM, including 3+ years in delivery or engagement leadership
  • Hands-on expertise with Flexera ONE (mandatory)
  • Strong understanding of HAM lifecycle, software recognition/normalization, licensing basics, and ELP processes
  • Proven experience in client/stakeholder management, reporting, and governance facilitation
  • Analytical mindset with excellent documentation, communication, and presentation skills
  • Relevant certifications such as ITIL Foundation, IAITAM CSAM/CHAMP, or Flexera certifications
  • Ability to interact confidently with senior executives and clients
  • Bachelor’s degree in a relevant field (Master’s preferred)
  • Remote work experience and ability to collaborate across distributed teams

Benefits

  • Competitive compensation and professional development opportunities
  • Fully remote work setup within the United States
  • Collaborative, inclusive, and globally connected team environment
  • Exposure to enterprise-level ITAM governance and optimization projects
  • Opportunity to lead client engagements and drive measurable IT asset management improvements

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