We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Sr. Technical Account Manager
Location
United States
Posted
4 days ago
Salary
Not specified
Job Description
Role Description
This role offers an exciting opportunity to work at the intersection of technology, client success, and product innovation within the rapidly evolving digital asset ecosystem. The Sr. Technical Account Manager will collaborate with institutional clients and internal teams to enhance API capabilities and deliver high-performing technical solutions. You will gather insights from clients, analyze platform usage, and translate feedback into actionable improvements that drive product evolution. This position requires strong technical expertise combined with relationship management skills to ensure clients receive exceptional support and value from the platform. Ideal candidates are analytical, proactive, and comfortable working in a fast-paced, globally distributed environment. Your work will directly contribute to improving developer experiences, strengthening partnerships, and shaping the future of financial technology solutions.
- Gather and analyze technical requirements and API feedback from institutional clients and internal stakeholders.
- Translate insights from customer interactions into product improvements and iteration plans for API services.
- Monitor industry trends and the competitive landscape to identify opportunities for product enhancements.
- Utilize data analytics to understand client behavior and support data-driven decision-making.
- Build and maintain strong relationships with customers and strategic partners to ensure long-term collaboration and satisfaction.
- Partner with product, engineering, and support teams to resolve technical issues and improve platform performance.
- Communicate complex technical information clearly to both technical and non-technical stakeholders.
Qualifications
- Bachelor’s or Master’s degree in Engineering, Mathematics, Finance, or a related technical field.
- 3+ years of experience in a technical or solution-oriented role, preferably within trading platforms, financial technology, or API-driven systems.
- Strong understanding of APIs, network endpoints, and technical integrations.
- Analytical mindset with the ability to interpret data and translate insights into actionable solutions.
- Excellent problem-solving skills with the ability to break down complex technical challenges.
- Strong collaboration and communication skills across cross-functional teams.
- Proactive, self-driven attitude with the ability to operate effectively in fast-paced environments.
- Professional fluency in English; conversational Mandarin is a plus.
Benefits
- Competitive salary range: $143,111 – $214,666 USD (depending on location, skills, and experience).
- Performance-based bonuses and long-term incentive programs.
- Comprehensive health and financial benefits packages.
- Learning and development programs with education subsidies.
- Regular team-building activities and company events.
- Remote work flexibility and exposure to global teams.
Job Requirements
- Bachelor’s or Master’s degree in Engineering, Mathematics, Finance, or a related technical field.
- 3+ years of experience in a technical or solution-oriented role, preferably within trading platforms, financial technology, or API-driven systems.
- Strong understanding of APIs, network endpoints, and technical integrations.
- Analytical mindset with the ability to interpret data and translate insights into actionable solutions.
- Excellent problem-solving skills with the ability to break down complex technical challenges.
- Strong collaboration and communication skills across cross-functional teams.
- Proactive, self-driven attitude with the ability to operate effectively in fast-paced environments.
- Professional fluency in English; conversational Mandarin is a plus.
Benefits
- Competitive salary range: $143,111 – $214,666 USD (depending on location, skills, and experience).
- Performance-based bonuses and long-term incentive programs.
- Comprehensive health and financial benefits packages.
- Learning and development programs with education subsidies.
- Regular team-building activities and company events.
- Remote work flexibility and exposure to global teams.
Related Guides
Related Job Pages
More Technical Account Manager Jobs
We are seeking a Technical Account Manager with a strong background in physical security systems, including CCTV, intrusion detection, access control, and emergency nurse call systems. This individual will serve as the primary liaison between our company and our clients, driving ...
This position offers you the opportunity to join our rapidly growing organization. We're looking for people with a passion for delivering customer success. As an Escalation Manager, you will flex your leadership, practice self-autonomy and show initiative to optimize both process...
This role involves leading the implementation and deployment of the Company software, followed by providing long-term account management support to ensure customer adoption and growth. Key tasks include planning implementation schedules, defining goals, tracking progress, performing requirements analysis, and delivering customer training presentations.
The Account Manager will guide customers through onboarding and implementation, driving adoption, health, value realization, and renewal readiness as the primary point of contact. They will also build strong relationships with stakeholders, guide best-practice adoption through solution expertise, and identify expansion opportunities.
