NetImpact Strategies Inc.
Insight + Initiative + Integrity = Impact
Senior Remedy ITSM Developer
Software EngineerSoftware EngineerFull TimeRemoteTeam 201-500Since 2009H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
46 days ago
Salary
Not specified
Bachelor Degree9 yrs expEnglishMS SQL ServerPostgresSOAPSQL
Job Description
• Proven experience as a key technical resource leading the development of solutions in client environments.
• Provide technical leadership and training, perform peer code reviews and ensure the BMC team follows development best-practices
• Ability to create workflow objects and understanding the existing implementation
• Experience in working with BMC Remedy Helix Version 20.03 or higher
• Experience with ARS version 8.x, 19.x, 20x - Hands on knowledge in BMC Remedy Workflow objects work experience in troubleshooting AR client and Server logs
• Ability to work in a collaborative multiapplication team environment
• Generate operational reports and KPI analysis as needed
• Prepare client facing and internal deliverables that are technology related
• Transform functional requirements into detailed technical designs that represent actionable development tasks
• Maintain production system reliability through utilization of change management process
• Monitor health, usage and overall compliance of the application
Job Requirements
- Bachelor’s degree in Computer Science, MIS or Business-related discipline
- 9+ years of hands-on experience as a BMC Remedy developer
- Experience developing and implementing systems using Agile/Scrum methodology
- 9 years of experience with ITIL Service Management processes - ITIL certifications preferred
- 5 years of Database administration, preferably MS SQL Server and Postgres
- Previous experience working with and mentoring junior BMC Remedy developers
- Understanding and experience related to advanced BMC Remedy development including Pentaho Spoon and webservices (REST & SOAP)
- Must be able to meet government eligibility requirements
Benefits
- Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
- Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
- Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
- Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
- Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
- Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
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