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Role Description

As a Paid Ads Account Manager, you will be responsible for managing client relationships, client satisfaction, and maintaining long-term partnerships. You will be the focal point with clients, sharing campaign updates, presenting performance insights, and coordinating with internal performance teams to ensure high-quality campaign delivery. The role focuses on client retention, account growth opportunities, and providing strong communication between clients and internal teams.

• Build and maintain strong, long-term relationships with key client stakeholders.
• Translate client requirements into clear internal briefs with measurable deliverables.
• Track and report on Meta Ads campaign performance and present data-driven insights to clients.
• Collaborate cross-functionally with media buyers, creatives, and content teams to translate client goals into actionable briefs and ensure timely, high-quality campaign delivery within approved budgets.

Qualifications

• 2+ years of experience within a marketing agency environment, with solid exposure to client account management.
• Familiarity with Meta Ads performance metrics and reporting, with the ability to analyze campaign results and present clear performance insights to clients.
• Previous experience with E-commerce or DTC brands.
• Familiar with Project Management tools such as ClickUp, Asana, Notion, Slack, Loom, etc.

Requirements

• Relationship Building – Fosters trust and a strong rapport with clients and teammates.
• Strong communication skills – The ability to manage client relationships, lead meetings, and present performance insights effectively.
• Effective Communication – Explains ideas clearly and adapts to different audiences.
• Ownership & Initiative – Proactively drives tasks to completion and seeks improvements.
• Analytical Thinking – Interprets information to make informed decisions.
• Collaboration – Supports and coordinates with team members to achieve goals.
• Organization & Prioritization – Manages workload efficiently and meets deadlines.

Company Description

Our client is a performance-focused paid media and digital advertising agency that partners with e-commerce, lead gen, and growth-oriented brands to manage and optimize paid ad campaigns across platforms like Meta (Facebook/Instagram), Google, and TikTok. They provide a full-service paid ads strategy, creative production, campaign management, tracking setup, and optimization.