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Role Description

The Senior Organizational Change Analyst/Consultant plays a pivotal role in leading and managing large-scale OCM initiatives that align with the organization’s strategic objectives. This role involves applying advanced OCM theories and models to develop comprehensive change management plans, conducting in-depth stakeholder analyses, and assessing the impact of proposed changes. The Senior Analyst/Consultant collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.

• Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact.
• Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals.
• Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people.
• Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy.
• Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated.
• Assist in articulating requirements for the Stakeholder Management Tool to align with the needs of the stakeholders.
• Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialists to develop training objectives in meeting OCM needs.
• Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc.
• Help to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative.
• Track progress and provide regular reports to leadership and stakeholders.
• Support pre and post-implementation surveys and the data collection, analysis, and reporting of results.
• Ensure tool compliance with Government data categorization and protection standards.
• Apply OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies.
• Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders.

Qualifications

• Bachelor’s degree with 7 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives.
• Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively.
• Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model).
• Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies. Understands human behavior, motivation, and group dynamics in the context of change.
• Understands stakeholders' needs, concerns, and influence within their organization.
• Excellent communication skills, written and verbal.
• Excellent organization skills.
• Eligible for or possesses active/interim Secret Clearance.

Requirements

• Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards.
• Eligible candidates with federal experience are prioritized.
• Experience with using ServiceNow.
• Advanced change management certifications (e.g., Prosci Change Management Advanced Practitioner) is a plus. Prosci Certified Change Practitioner, Program Management Professional (PgMP), or equivalent certifications is a plus.
• Previous Federal Consulting Experience.

Benefits

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team.
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required.
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays.
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!).
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, & 2024!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!