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Role Description

Bring your passion to Texas Health So We Are Better + Together

• Work Location: Remote (candidates must live within the DFW Metroplex) – Will meet at Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011, quarterly.
• Work Hours: Full-Time: Monday - Friday from 8:00am to 4:30pm

Department Highlights:

• The overall health and well-being of our team members is a high priority. Self-care is not only supported but highly encouraged.
• Fun collaborative environment. Your voice will be heard!
• We encourage growth in your career.

Qualifications

• High School Diploma or Equivalent is required.
• 1 Year Experience in business office in healthcare environment/patient access in hospital setting/call center in healthcare environment/ Revenue Cycle experience in healthcare required.
• Working knowledge of Medical Terminology preferred.
• Insurance verification knowledge preferred.
• CHAA - Certified Healthcare Access Associate Upon Hire preferred.

Requirements

• Must have the ability to consistently meet performance standards of production, accuracy, performing due diligence and quality.
• Requires good listening and communication skills, and professional telephone etiquette.
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
• Excellent data entry, numeric, typing and computer navigational skills.
• Basic computer skills and Microsoft Office.

What You Will Do

• Completes patient accounts by verifying eligibility, benefits and ensuring all notifications and authorizations are completed within the required timeframe.
• Communicates timely with Pre Access, Utilization Review, Financial Counselors, and Physician Offices to ensure verification of the patient's account prior to scheduled or unscheduled service during the patient's hospital stay.
• Documents systems according to the Insurance Verification guidelines to assure accurate and timely reimbursement.
• Utilizes tools such as Trace, OneSource, Web Portals, etc. to complete verifications, precertifications, and notifications as required in order to ensure the system maximizes revenue for the account.
• Logs into Avaya System and phone queue.
• Stays abreast of and complies with applicable regulations, department and/or system policies and procedures.
• Ability to know and adhere to payer guidelines by plan and service type.
• Completes other duties as assigned.

Benefits

• Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

Company Description

• At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.
• Our award-winning culture is a tribute to our amazing employees. We’re thrilled to be a 2023 FORTUNE Magazine’s “100 Best Companies to Work For®” for the 9th year in a row!
• We strive to create an atmosphere of respect, integrity, compassion, and excellence for all.
• We’re committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic, and generational boundaries.
• As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area.
• Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding.