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Role Description

Index Analytics is seeking a high-energy Product Manager to lead the end-to-end delivery of our core software initiatives, with a primary focus on managing the MuleSoft integration of our Salesforce ecosystem with various legacy applications. You will be the "delivery engine" for the team, ensuring that business requirements are translated into technical reality and shipped on time. Expertise required in the software development lifecycle (SDLC) and cross-functional execution.

Responsibilities

• Own the full software product lifecycle, leading initiatives from early discovery and requirements gathering through development, UAT and final production release.
• Drive Agile execution by maintaining a healthy backlog, leading sprint ceremonies, monitoring team velocity, and ensuring deadlines and milestones are consistently met.
• Translate complex or ambiguous business needs into clear, actionable User Stories, Acceptance Criteria and Functional Specifications that reduce engineering rework and accelerate delivery.
• Identify and manage risks and dependencies across systems and teams, proactively removing technical blockers to maintain delivery momentum.
• Serve as the primary communication bridge between executive leadership, business stakeholders, and engineering teams to ensure alignment and shared understanding across all phases of delivery.

Qualifications

• U.S. citizen or otherwise authorized to work in the United States and able to demonstrate physical residency in the U.S. for at least three (3) of the past five (5) years. Must be eligible to obtain a U.S. Public Trust security clearance.
• Bachelor’s degree in Computer Science, Information Systems, or related technical field. Product Owner certification (CSPO, PSPO) or Scrum certification are preferred.
• Seven (7) or more years of experience, including five (5) or more years in Product Management or Technical Project Management within a software delivery environment.
• Proficiency in Jira, Confluence, or similar project management and documentation suites.

Preferred Qualifications

• Familiarity with Salesforce objects and standard business processes (Sales, Service, or Marketing Cloud) to ensure integrations meet end-user needs.
• General understanding of how data moves between modern SaaS and legacy on-premise systems (e.g., APIs, batch processing). MuleSoft experience a nice to have.
• Experience working on projects that involve extracting data from older legacy applications.
• Experience coordinating complex deployments that involve multiple moving parts and testing environments.

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com.

If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.

Salary and Benefits

The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Equal Employment Opportunity

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.