Invoca, the AI-powered conversation intelligence platform for B2C revenue teams.
Forward Deployed Engineer
Location
United States
Posted
2 days ago
Salary
$139K - $208K / year
Job Description
Job Requirements
- Experience in SaaS Integrations: 3+ years working with platforms like Salesforce, Google Ads, Microsoft Dynamics, or Zendesk.
- Deployment and Integration Fluency: The expertise to transform architectural templates into live, high-performance deployments, alongside the technical intuition to manage and optimize the diverse inbound and outbound integrations that power the Invoca platform
- Agentic AI Familiarity: Direct experience building applications on top of Agentic frameworks. LLMs, RAG in production environment.
- Complex Problem-Solving: The ability to take a vague business problem ("Help us automate follow-ups") and architect a clear, technical, AI-driven solution.
- Proficiency in JavaScript: Strong scripting skills to build and maintain the connections that allow AI models to interact with other software tools in a TDD environment.
- Modern API Expertise: Deep experience with RESTful APIs, Webhooks, and authentication protocols (e.g., OAuth2).
- Understanding of Tool Use: Familiarity with how Agents and Large Language Models handle "Tool Use" or "Function Calling," including the difference between direct and exemplar-based prompting for tool selection.
- Data Protocols: Strong understanding of structured data and the standard protocols used to transfer information between web applications.
- Communication Skills: An empathetic tone and the ability to translate complex technical concepts into clear business value. You are proactive with frequent status updates.
Benefits
- Flexible Time Off
- Paid Holidays
- Health Benefits
- Retirement
- Stock Options
- Mental Health Program
- Paid Family Leave
- Paid Medical Leave
- InVacation
- Wellness Subsidy
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