• Own the operational health of production across two AWS regions • Investigate production issues, lead root-cause analysis, and drive resolution • Build and maintain dashboards that give real-time visibility into application health, queue depths, API latency, and error rates • Monitor SQS/SNS queue health, dead-letter queues, and event processing pipelines • Expand observability beyond CloudWatch - evaluate and implement distributed tracing, APM, and log aggregation • Oversee weekly deployments to production • Own cost monitoring and alerting (Budget alerts, Cost Explorer) • Improve automated uptime and SLA reporting • Own and evolve all AWS infrastructure defined in CDK • Lead the migration to capturing 100% of cloud infrastructure in CDK • Manage and improve services: Lambda, ECS Fargate, Elastic Beanstalk, S3, CloudFront, SNS, SQS, EventBridge, WAF, Cognito • Support multi-region uptime, disaster recovery planning, and backup/restore practices • Improve cross-region replication and automated failover • Own deployment pipelines, release processes, and database migration safety • Support and evolve data pipelines used for analytics and product features • Set standards for how we ship, deploy, and operate software at scale • Maintain and harden AWS infrastructure with a strong security mindset • Own vulnerability remediation and SLA timelines • Help respond to security questionnaires and vendor assessments • Own and improve WAF rules, security groups, IAM policies, and network configuration • Own SecurityHub, AWS Config, VPC Flow Logs, and CloudTrail • Support GuardDuty malware scanning and S3 upload security • Ensure SOC 2 and HIPAA compliance across infrastructure • Manage secrets, key rotation, and access controls • Conduct periodic security reviews of infrastructure and application configuration • Triage and fix production errors surfaced by Sentry • Make small TypeScript PRs to backend services • Debug complex production issues that span infrastructure and application code • Participate in architecture discussions, especially around infrastructure and deployment concerns