Ticketmaster logo
Ticketmaster

Powering Live.

Senior Product Manager, Digital Ticket Movement

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 10,001+Since 1976H1B No SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Colorado, Illinois, New York

Posted

9 days ago

Salary

$116K - $145K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Contribute to product vision and strategy by providing insights on market trends, client needs, and fan experience, ensuring alignment with overall company goals. • Own and manage the product roadmap for assigned areas, balancing consumer-facing features, backend tools, and API services in collaboration with business and technology stakeholders. • Create detailed product requirements through clear user stories, acceptance criteria, and supporting documentation. • Partner with UI/UX teams to design and iterate on prototypes, validating concepts with users and incorporating feedback. • Drive feature delivery from concept to launch, coordinating with cross-functional teams including design, engineering, and operations to ensure timely execution. • Support go-to-market activities by collaborating with marketing, client account management, and operation teams to ensure readiness and compliance. • Monitor and analyze product performance, identifying opportunities for optimization and continuous improvement. • Collaborate across global teams, proactively addressing dependencies and ensuring clear communication to maintain project flow.

Job Requirements

  • 3+ years product management experience in consumer eCommerce, Saas, or related experience in technology-focused business.
  • Bachelor's degree or equivalent work experience.
  • Understanding of the ticketing and live event industry is a plus!
  • Experience using eCommerce best practices, iterative product development and end-to-end product delivery.
  • Proven experience in the development and maintenance of eCommerce transactional sites and supporting B2B tools, ideally within a high traffic environment.
  • Excellent written and verbal communication skills.
  • Strong communication and stakeholder management skills, including experience in dealing with remote stakeholders and colleagues.
  • Product research and discovery skills including competitive analysis.
  • Experience with mobile web solutions, including responsive design is an added bonus.
  • Understand agile software development process.
  • Familiarity with agile processes such as Kanban, Scrum, and/or the Scaled Agile Framework (SAFe) a plus.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

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