At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
Intake Coordinator Home Health
Location
United States
Posted
9 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
The Intake Coordinator is the functional expert responsible for appropriately receiving and coordinating Home Health referrals from physicians, hospitals, facilities, and other community referral sources. Operating with minimal supervision, this position requires substantial specialized knowledge, judgment, and skill.
- Verifies home health appropriateness
- Processes referrals and prior authorizations
- Completes pre-registration as required by patient type and anticipated service
- Submits and monitors pre-authorizations
- Creates price estimates
- Communicates Advance Beneficiary Notice (ABN) issues to referring providers
- Works with referring providers to resolve pre-service authorization denials
- Uses critical thinking skills in making decisions regarding patient care
Qualifications
- Two (2) years of experience in dealing with the public in a customer service role
- Experience in not-for-profit health care field
- Three (3) years of pre-authorization or referral coordinator experience; OR
- Three (3) years of experience in scheduling; OR
- Two (2) years of Home Health and/or Hospice intake experience
Benefits
- Generous PTO
- Code Lavender and Employee Assistance Programs to help maintain balance
- Competitive tuition assistance, award-winning residencies, fellowships, and career development
- Respect, integrity, kindness, and collaboration guide how we care for patients, communities, and each other
- Employee Resource Groups, inclusion initiatives, and outreach programs support a workplace where every voice is valued
- Work and live where natural beauty, adventure, and strong community connections are part of everyday life
Company Description
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
Job Requirements
- Two (2) years of experience in dealing with the public in a customer service role
- Experience in not-for-profit health care field
- Three (3) years of pre-authorization or referral coordinator experience; OR
- Three (3) years of experience in scheduling; OR
- Two (2) years of Home Health and/or Hospice intake experience
Benefits
- Generous PTO
- Code Lavender and Employee Assistance Programs to help maintain balance
- Competitive tuition assistance, award-winning residencies, fellowships, and career development
- Respect, integrity, kindness, and collaboration guide how we care for patients, communities, and each other
- Employee Resource Groups, inclusion initiatives, and outreach programs support a workplace where every voice is valued
- Work and live where natural beauty, adventure, and strong community connections are part of everyday life
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