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Role Description

This role provides a unique opportunity to serve as the operational backbone of a fast-paced digital technology organization. You will lead portfolio reporting, financial oversight, and operational governance while ensuring alignment across multiple teams and initiatives. The position is ideal for a highly organized, analytical professional who thrives on driving process excellence, enabling data-driven decision-making, and maintaining operational rigor. You will collaborate closely with technology leaders to provide executive-ready insights, manage project financials, and facilitate strategic discussions. Success in this role is defined by clear visibility into IT initiatives, optimized resource allocation, and consistent follow-through on cross-functional commitments. This position offers a dynamic environment where operational expertise directly impacts strategic outcomes.

• Own end-to-end DTS portfolio reporting, ensuring accurate visibility into project status, risks, dependencies, and outcomes.
• Develop and maintain dashboards, scorecards, and executive-level reporting that highlight delivery health and strategic alignment.
• Partner with functional leaders and teams to ensure timely and accurate financial reporting, including budgeting, forecasting, time tracking, and resource allocation.
• Organize and facilitate portfolio governance routines such as quarterly planning, prioritization, and investment reviews.
• Drive cross-functional discussions on dependencies, new demand, and strategic priorities.
• Prepare high-quality presentations, narratives, and briefing materials for executive audiences.
• Act as operations lead for the Chief Digital Information Officer, supporting planning meetings, team cadences, and administrative tasks.

Qualifications

• Bachelor’s degree in Business, Technology, or equivalent work experience.
• 5+ years in roles such as business analyst, project coordinator, business manager, or executive support, with exposure to IT operations.
• Knowledge of software development processes (Agile and Waterfall) and portfolio management principles.
• Strong Excel and data analysis skills; foundational accounting knowledge.
• Experience with ServiceNow or similar tracking platforms.
• Proven ability to coordinate and lead cross-functional meetings, manage agendas, and develop materials.
• Exceptional organizational, analytical, and follow-through skills.
• Excellent communication and collaboration across multiple teams.
• Detail-oriented, proactive, and adaptable in a fast-moving environment.

Benefits

• Competitive salary with market-aligned compensation.
• Comprehensive health, dental, and vision benefits.
• Retirement savings plans with company contributions (401k).
• Paid time off and holidays, with flexibility to support work-life balance.
• Professional development opportunities and learning resources.
• Dynamic, collaborative work environment with growth potential.
• Wellness programs and employee engagement initiatives.