• Define and lead HIM strategy by building scalable processes to fulfill records requests and authoring standard operating procedures (SOPs) to fulfill records requests, including accounting of disclosure management tracking. • Define, develop, and maintain standard medical record report outputs responsive to various record & audit request scenarios. • Process medical records of patients by assembling, analyzing, and checking for compliance with established policy on nomenclature and procedures; files charts and assists in the revision of files. • Define, manage, achieve and improve key performance indicators (KPIs) of the role/department including response and resolution times. • Work with Omada’s Information Governance Manager within the Compliance team to ensure compliance with internal Omada record retention policies and mandated HIM requirements. • Serve as the “Custodian of the Records” who certifies record keeping practices.