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Role Description

We are seeking a Salesforce Technical Product Specialist (TPS) to join a dedicated Salesforce platform team embedded within a Fortune 10 technology client. This is a high-agency, client-facing role working alongside a 20+ person Salesforce operations and innovation team. Unlike traditional delivery models, this role replaces the typical handoff chain between product managers, business analysts, and engineering teams.

You will work directly with client leadership and users to understand needs, define solutions, and drive execution. When issues arise, you coordinate the response. When requirements are unclear, you move forward by building and testing solutions rather than waiting for more meetings.

The role initially focuses on operational coordination and delivery continuity during an ongoing team restructuring and transition to an AI-first delivery model. Over time, it evolves into a forward-deployed solution partner, working directly with stakeholders to prototype solutions, validate ideas quickly, and shape the product roadmap.

Location: Remote — United States or Canada only (PST-aligned; core hours overlapping with US West Coast)

Start Date: ASAP

Work Authorization: Candidates must be authorized to work in the United States or Canada. Visa sponsorship is not available for this role.

Key Responsibilities

• Participate in client syncs and stakeholder meetings across multiple workstreams
• Collaborate with internal and client-side product and engineering leaders to co-create solutions
• Prototype and test ideas quickly to accelerate decision-making and solution validation
• Own scope, timelines, and commitments directly with client leadership
• Translate client feedback into actionable work before it becomes an escalation
• Maintain visibility across multiple concurrent workstreams and initiatives
• Coordinate responses when production issues occur and ensure resolution paths are clear
• Triage incoming requests by sizing work (S/M/L), routing appropriately, and assigning ownership
• Serve as a central coordination point between engineering teams and client stakeholders
• Produce weekly delivery artifacts, including status updates, commitments, and delivery risks
• Track cross-workstream commitments and ensure accountability across teams
• Identify timeline risks and scope changes early
• Document scope decisions and confirm trade-offs with client stakeholders

This role goes beyond traditional product management by combining client-facing ownership, operational coordination, and hands-on solution prototyping within the Salesforce platform. Instead of managing requirements and handoffs, the Technical Product Specialist works directly with stakeholders to clarify problems and drive solutions through execution.

This is a high-impact role within a long-term Fortune 10 client engagement. The Technical Product Specialist operates with significant autonomy and plays a critical role in ensuring delivery continuity while helping evolve the client’s Salesforce platform capabilities.

Qualifications

• 5+ years of hands-on Salesforce platform experience
• Salesforce platform depth; enough architectural judgment to make good technical decisions, build POCs, and review work meaningfully
• Experience designing or implementing Salesforce solutions within enterprise environments
• Ability to build or prototype solutions using Salesforce platform capabilities
• Experience working directly with senior business stakeholders
• Strong coordination and execution skills across technical and non-technical teams
• Comfort operating in fast-moving and ambiguous environments
• Co-creation instinct; solve problems WITH stakeholders, not FOR them
• Experience working in embedded client teams (consulting, agency, or forward-deployed roles)
• Experience shipping solutions within the Salesforce ecosystem, including Lightning Web Components (LWC), Salesforce Flows, and integrations
• Experience coordinating multiple workstreams with different stakeholders and delivery teams
• Experience operating in environments undergoing platform transformation or delivery model changes

Requirements

• Candidates should have experience with several of the following:
• Salesforce platform architecture
• Lightning Web Components (LWC)
• Salesforce Flows and automation
• Apex (building or reviewing)
• Integrations using REST APIs or middleware
• Salesforce platform solution design

This role isn’t a fit for process-focused PMs, design-only architects, or anyone who waits for direction before acting. The environment moves quickly and requires someone who takes initiative, solves problems directly, and drives execution without heavy process.

Benefits

• Co-working Spaces and Offices for collaboration
• Flexible and Generous PTO policy
• Paid Sick Leaves, Parental leaves
• For US candidates: 401K Match, Life Insurance, Medical/Dental/Vision