• Lead operations across multiple care centers, ensuring consistent service delivery, quality standards, and operational efficiency. • Translate organizational strategy into executable operational plans that support growth, access to care, and patient outcomes. • Establish and monitor KPIs related to utilization, capacity, staffing, financial performance, and patient experience. • Partner closely with Clinical Directors and executive leadership to support high-quality, ethical, and compliant care services. • Ensure operational practices align with clinical best practices and regulatory requirements. • Oversee center leaders and operations managers; coach and develop high-performing teams. • Own operating budgets and cost controls; partner with finance to manage margins and center-level P&Ls.