We are seeking a high-caliber VP of Customer Success to lead our global CS organization through a period of strategic transformation. Reporting to the COO, you will be responsible for moving the team from reactive "firefighting" to a proactive, outcome-oriented machine. This role...

Plume operates on a recurring revenue model that depends on our ISP customers realizing sustained, high value from their investment in our services. As a result, Customer Success is critical to our long-term growth and profitability. We will only succeed if our customers can effe...

Becht is looking for a proactive, organized, and client-focused person to help support the user experience of our BechtCONNECT platform. In this role, you’ll work directly with clients to: Ensure they are trained effectively on how to use the platform Maintain communication with ...

This role is responsible for driving the operational efficiency of the Customer Success organization by developing, implementing, and optimizing processes, tools, and metrics to boost customer satisfaction, retention, and growth. Key duties include leading strategic initiatives using project management methodologies and owning the CS forecasting motion.