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Hopesglobalgetaways

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Client Experience & Booking Specialist

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

9 days ago

Salary

Not specified

Customer ServiceBooking SystemsItinerary PlanningEmail CommunicationPhone SupportRecord ManagementRemote Work

Job Description

Were seeking motivated, detail-oriented individuals to join our team as Client Experience & Booking Specialist. In this fully remote role, help assist clients with itinerary planning, coordinate reservations, and ensure every booking detail is accurate and complete.

If you enjoy helping others, managing details, and delivering exceptional service, this opportunity offers flexibility, structured training, and long-term growth — all from the comfort of home.

Primary Responsibilities
  • Assist clients with detailed itinerary planning and coordination

  • Research, compare, and confirm reservation options using approved systems

  • Communicate professionally via email, phone, and messaging platforms

  • Manage booking updates, changes, and service-related inquiries promptly

  • Maintain detailed and organized client records

  • Participate in virtual training sessions, team meetings, and professional development

What Were Looking For
  • Strong written and verbal communication skills

  • Excellent attention to detail and organizational ability

  • Comfortable working independently in a remote environment

  • Basic computer proficiency and reliable internet access

  • Minimum age of 18

  • Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain

What We Offer
  • 100% remote opportunity

  • Flexible scheduling options

  • Comprehensive onboarding and ongoing training

  • Supportive, collaborative team culture

  • Incentive programs and performance-based perks

  • Clear pathway for long-term growth and advancement

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