• Lead delivery of services to clients on time, within scope, and within budget, including leading the project team and crafting written work • Lead meetings and interviews with client stakeholders and assist in documenting client needs and challenges • Partner with client staff to develop and administer procurement activities, including: project scoping, Request for Proposal (RFP) development, software demonstrations, reference checks, site visits, and contract scoping • Supervise the full implementation life cycle of Commercial-Off-The-Shelf (COTS) software on behalf of clients including the following aspects: Develop project governance model and initial project planning documents, review planning and initiation plans from the software vendor • Supervise vendor performance, coordinate task assignments to align with the vendor’s project plan, work as client’s primary liaison to vendor contact • Maintain the project and resource plans, conduct ongoing status meetings/reporting, track project performance against indicators including scope, schedule, and cost baselines, coordinate task completion by client staff, manage our client project team including IT, Finance, and HR staff • Participate in assessment, configuration, testing, and training sessions as facilitated by vendor staff and help to facilitate the client-side decision-making process and tracking of open items and decisions • Identify and report on project risks to client and vendor staff, coordinate the resolution/mitigation of identified risks • Build User Acceptance Testing plan and scripts, provide oversight of client testing, conduct analysis of testing results for executive reporting • Lead the circulation of project deliverables for client review and collect feedback • Participate in our internal operations including new business development and staff development efforts