Operations Associate
Location
United States + 259 moreAll locations: United States, Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Plurinational State Of, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Côte D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic Of, Iraq, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic Of, Korea, Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, The Former Yugoslav Republic Of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States Of, Moldova, Republic Of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Russian Federation, Rwanda, Saint Barthélemy, Saint Helena, Ascension And Tristan Da Cunha, Saint Kitts And Nevis, Saint Lucia, Saint Martin (french Part), Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province Of China, Tajikistan, Tanzania, United Republic Of, Thailand, Timor-leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Turks And Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Bolivarian Republic Of, Viet Nam, Virgin Islands, British, Virgin Islands, U.s., Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Posted
5 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
As an Operations Associate, you will support the coordination and monitoring of operational activities related to IT and telecommunications services delivered to international clients. This role focuses on task coordination, operational tracking, documentation, and communication between technical teams and stakeholders. The position is designed for professionals with 1–2 years of professional experience who are comfortable working in structured environments and supporting operational processes.
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Operational Coordination
- Support daily operational planning and task tracking
- Coordinate activities between internal teams and technical stakeholders
- Follow up on action items and ensure operational deadlines are met
- Maintain structured operational trackers and documentation
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Monitoring & Reporting
- Track operational progress and delivery timelines
- Identify delays or operational risks and escalate when necessary
- Prepare structured status updates and operational summaries
- Maintain clear documentation of operational activities
-
Technical Environment Support
- Work alongside technical teams involved in IT infrastructure and telecommunications services
- Maintain documentation related to technical activities and operational processes
- Translate technical inputs into structured operational documentation
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Process & Quality Compliance
- Follow internal operational procedures and quality standards
- Support preparation of documentation for internal reviews or client reporting
- Contribute to continuous improvement of operational workflows
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Telecommunications, or a related field
- 1–2 years of full-time professional experience in operations, IT support, service coordination, or similar roles
- Internships or academic projects do not count as professional experience
- Basic understanding of IT infrastructure concepts (networking, IP addressing, firewalls, or cloud environments)
- Professional proficiency in English (written and spoken)
- Strong organizational skills and attention to detail
- Ability to work independently in a structured remote environment
- Reliable internet connection and professional home-office setup
Requirements
- Exposure to telecommunications or infrastructure environments
- Experience working with task tracking tools or operational dashboards
- Experience working with international teams
Benefits
- Salary paid in USD
- Full-time employment
- 100% remote work
- Paid annual leave and public holidays in accordance with company policy
- Exposure to international clients and projects
- Structured onboarding and training
- Career progression toward Operations Specialist or Project Coordination roles
- Professional and process-driven work culture
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Telecommunications, or a related field
- 1–2 years of full-time professional experience in operations, IT support, service coordination, or similar roles
- Internships or academic projects do not count as professional experience
- Basic understanding of IT infrastructure concepts (networking, IP addressing, firewalls, or cloud environments)
- Professional proficiency in English (written and spoken)
- Strong organizational skills and attention to detail
- Ability to work independently in a structured remote environment
- Reliable internet connection and professional home-office setup
- Exposure to telecommunications or infrastructure environments
- Experience working with task tracking tools or operational dashboards
- Experience working with international teams
Benefits
- Salary paid in USD
- Full-time employment
- 100% remote work
- Paid annual leave and public holidays in accordance with company policy
- Exposure to international clients and projects
- Structured onboarding and training
- Career progression toward Operations Specialist or Project Coordination roles
- Professional and process-driven work culture
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