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Role Description

Reporting to the VP of Global Business Operations, Majesco is seeking a Manager of Global Business Operations responsible for supporting multiple projects across the organization. This individual will be successful through their development, documentation and maintenance of best-practices and governance, reporting and insights, project and resource prioritization strategy, external partner management, skills development & tracking, and supporting the strategic priorities of Majesco’s Services & Support practices.

This is a Remote First Position which can be performed from most locations across the US; however, this role will work with a blend of IST and EST hours supporting both our US and India business groups.

Qualifications

• Bachelor's Degree or global equivalent
• 5+ years of progressive experience supporting large-scale, enterprise-wide transformative initiatives, preferably with software companies or consulting firms (e.g., Big Four, top-tier management)
• 3+ years of progressive experience supporting strategic initiatives that may include software implementations and/or M&A integration projects in professional services
• Strong knowledge of human capital focused initiatives including L&D, skills development/tracking, organizational design and change management
• Excitement to dive into the data, analyze and draw insights
• Ability to apply structured problem-solving methods to address issues and drive root cause
• Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders
• Ability to work successfully with external vendors and strategic partners to maximize value and accelerate change
• Experience operating in, and driving alignment and consensus in a complex and matrix environment
• Proven ability to interact with and influence peers and senior management in a complex, geographically dispersed organization
• Self-directed, dynamic and customer-centric change-agent who thrives in a challenging and changing environment
• Exceptional strategic, analytical, problem-solving, and storyboarding skills
• Ability to influence without authority and a high degree of comfort with ambiguity
• Detail-orientation with excellent organizational skills and ability to adapt to change
• Exceptional written and verbal communication skills
• Advanced MS Office skills, especially Excel and PowerPoint
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

Requirements

• Deep understanding of project management and SDLC
• Design, execute, and deliver multiple initiatives across the Global Business Operations function
• Ensure projects are prioritized and aligned to short and long-term goals of the business
• Ensure the right people have access to the right information to make informed decisions
• Monitor and measure projects in terms of planned time and budget
• Lead ongoing risk assessments and mitigations across projects
• Track progress of projects through PMO tools
• Develop trusted relationships with senior leaders and key business partners
• Depth of knowledge of PSA tools (such as Kantata, Certinia, Planview, etc.) and experience with system implementations

Benefits

• Annual base salary range for this position is $100,000 to $125,000
• Comprehensive employee benefits package with most coverage starting Day One
• Medical, dental & vision insurance
• Employer-funded HSA coordinating with a high-deductible health plan
• FSA, short-term/long-term disability
• Life/AD&D insurance
• 401(k), flexible time off, paid sick days and 11 paid holidays
• Paid parental/bonding leave
• Career anniversary leave and other voluntary benefits