• Responsible for achieving sales goals on a monthly, quarterly, and annual basis. • Carries out supervisory/management responsibilities in accordance with the organization’s policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems. • Manage and coach direct reports to achieve region objectives and sales goals, including establishing appropriate timelines, monitoring progress, and course correction as necessary. • Mentor, coach, and assist Account Executives in building & maintaining exceptional relationships with brokers and setting up new broker relationships. • Provide oversight to Account Executives in communicating changes in Carrington loan programs, rates and/or policies to brokers. • Supervise loan submission, maintain high levels of service, and manage for high quality and timely results within an assigned sales region. • Responsible for timely completion of regional sales forecasts. • Prepare daily, weekly, and monthly production projections and report projections/findings to management. • Ensure that Account Executives are updating CRM system with sales activities, marketing efforts, and broker/contact records they are soliciting. • Review and validate completeness of new broker applications submitted. • Resolves any sales or operational issues that may arise in the most efficient manner and in line with company guidelines. • Partner with operations staff to ensure expedient process of file flow. • Responsible for communicating, implementing and maintaining marketing strategies and policy and procedure changes within assigned region. • Ensure that all sales activities and operations are performed in compliance with local, state and federal lending regulations and laws. • Participate in the development and facilitation of training and presentations for sales meetings, training sessions, etc. • Assist senior sales leadership in the budgeting process and development of regional goals. • Will attend and represent Carrington at trade shows or industry meetings from time to time. • Work a flexible schedule and travel as necessary.