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Role Description

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Claims Vendor Specialist. This role is responsible for managing and optimizing relationships with external vendors supporting the claims process. This role collaborates closely with internal claims teams, quality assurance, compliance, legal and finance departments to support efficient claims processing and vendor accountability.

If you're interested in joining our growing Claims team, we'd love to hear from you.

What you’d be doing:

• Build and maintain strong working relationships with vendors and internal claims teams
• Monitor vendor performance against SLAs, ensuring timely and accurate claims handling
• Prepare materials to allow regular vendor performance reviews with vendor partners
• Address performance issues and coordinate corrective actions when necessary
• Manage the billing process and vendor expenses
• Assist SageSure Program Managers with analyzing and streamlining vendor related processes based on data insights and vendor feedback to enhance operational efficiency and service delivery
• Generate reports on vendor performance metrics and key performance indicators for Vendor and Claims leadership
• Identify and mitigate risks associated with vendor relationships, including operational risks and compliance issues
• Any other duties needed to help drive our purpose and fulfill our values

Qualifications

• 2+ years of property claims experience
• Attention to detail, time management, organizational, multi-tasking, and problem-solving skills
• Excellent written and verbal communication skills
• Proficiency in Excel, data analysis, and reporting tools
• Ability to be adaptable and able to respond quickly to changing vendor needs

Requirements

• 2+ years of experience in vendor or related role within the insurance industry (highly preferred)
• Experience working in a fast-paced environment (highly preferred)

Benefits

• Generous health benefits and perks
• Tuition reimbursement
• Wellness allowance
• Paid volunteer time off
• Matching 401K plan
• And more

Company Description

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.

SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.