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Role Description

In this role, you will play an important part in ensuring timely, compliant, and accurate billing and reimbursement. Key responsibilities include:

• Follow VitalCaring billing Standard Operating Procedures and regulatory billing guidelines
• Collaborate with your supervisor and the billing team to address payor and billing concerns
• Ensure documentation accuracy and submit claims in accordance with Medicare and other payor requirements
• Serve as a key liaison to Branch Directors and administrative staff to gather information needed for claims
• Meet individual productivity standards and maintain confidentiality of financial information
• Manage workflow tasks and documentation in our EMR system
• Upload payor communication documents and input billing Coordination Notes to support team communication
• Participate in learning and development to continue growing professionally
• Represent VitalCaring with integrity, positivity, and alignment to our mission
• Maintain compliance with federal, state, and ethical billing regulations
• Perform additional duties as assigned

Qualifications

• At least one year of office experience, preferably in healthcare or home health
• High school diploma or equivalent
• Ability to manage confidential information with professionalism
• Strong attention to detail and a proactive, solutions-oriented mindset
• Reliable transportation

Benefits

• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance
• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection
• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement