Your central hub for people ops
Senior Customer Success Manager
Location
United States
Posted
5 days ago
Salary
$90K - $120K / year
Job Description
Job Requirements
- 5+ years in Customer Success, SaaS consulting, or a related field
- Proven track record of owning enterprise customer relationships, including renewals and commercial negotiations
- Strong executive presence — comfortable managing relationships with C-suite and VP-level stakeholders
- Experience with SaaS implementations, project management, and cross-functional collaboration
- Ability to understand and consult on complex workflows across People, Finance, and Recruiting functions
- Proficiency translating customer needs into product feedback and strategic recommendations
- Experience at a high-growth startup (nice to have)
Benefits
- Offers Equity
- $25K Bonus
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