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Role Description

Are you passionate about using your recovery journey to help others create meaningful change? We're looking for a Certified Peer Recovery/Support Specialist to support members in Tennessee. This is a work-from-home role with community travel to meet members in their homes and to DCS locations.

If you have experience working with the Tennessee Department of Child Services (DCS), we strongly encourage you to apply.

As a Peer Recovery Specialist, you'll serve as a role model and trusted guide—helping members set goals, access resources, and move forward in their recovery.

What You'll Do

• Provide peer support and mentorship grounded in your lived recovery experience
• Assess needs, complete screenings, and help develop care plans
• Connect members to community resources and essential services
• Collaborate with care teams, primary care providers, managed care organizations, and community partners to ensure coordinated, high-quality support
• Identify individual member needs and document interventions based on relationships and assessments
• Provide support to members through a variety of settings and assist with support groups, as needed
• Contribute to case management meetings to ensure a team approach is delivered for each member
• Complete documentation for member contacts, touches, cancellations, and care plans based on organizational policies
• Communicate professionally with members, families, physicians, community agencies, agency leadership, and office staff
• Follow chain of command in communicating concerns or recommendations
• Achieve set goals/Key Performance Indicators (KPI's)
• Represent and promote Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations, and community outreach efforts
• Participate in timely conflict resolution and treat people fairly and with respect
• Support all members of the team in performance of their duties
• Participate in any performance improvement processes and initiatives
• Promote responsible and ethical stewardship of Mindoula's resources
• Maintain excellent punctuality and attendance during work hours
• Partner with the enrollment team to grow the member census and identify eligible members to enroll in the program
• Other duties as assigned

Compensation

$20.67–$22.12 per hour ($43,000–$46,000 annually), based on experience and education

Benefits

• Medical, Dental and Vision Insurance
• Supplemental Life Insurance
• Short Term and Long Term Insurance paid by Mindoula
• 401k, with a company match
• 3 weeks paid vacation each year, 4 mental wellness days, and 11 holidays
• Parental Leave: 8 weeks of paid parental leave
• Personal Development Program: $500 credit reimbursement per calendar year

Company Description

We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second.

Come be part of the solution!