• Partners with internal stakeholders in conducting research or accident investigations to sustain claims and underwriting initiatives. • Identifies and quantifies Workers’ Compensation (WC), Commercial Property and/or Liability risks for accounts. • Schedules company surveys and account service plans within standard operating protocols to identify risk factors. • Mitigates risk by initiating and implementing complex corrective action recommendations and thorough execution of formal service plans. • Collaborates with underwriting and claims teams to develop, draft and present large account service proposals. • Performs accident investigations as needed in support of claims and underwriting. • Delivers risk management services to customers to mitigate risk, identify exposures and/or mitigate claim costs. • Identifies key risks and mitigating factors such workflow, values, legal, ownership structure, professional reputation, customer base or industry segments including assessing business operations risks and analyzing business or company financial data. • Recommends methods to control or reduce risk based on assessment to customer base. • Documents and ensures communication of key risks with the preparation of financial documents, reports, or data modeling. • Acts as Subject Matter Expert (SME) to retain and augment industry knowledge and regulations surrounding risk management assignments. • Provides training for clients on risk identification, quantification, and control. • Facilitates required OSHA, NFPA, CPSC, and third party liability prevention program training for business accounts.