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Role Description

The Vendor Management Business Analyst (12-month contract assignment) supports the Program Director and Vendor Manager in sourcing, evaluating, onboarding, and managing vendors across the organization. This role serves as a key liaison for vendor relationships, ensuring performance, compliance, and alignment with business needs.

• Develop, implement, and maintain vendor management policies, procedures, and standards.
• Support indirect sourcing teams in evaluating vendor capabilities, service levels, and commercial terms.
• Monitor day‑to‑day vendor performance against contractual obligations, KPIs, and SLAs.
• Lead vendor evaluations, scorecards, and assessment activities to ensure quality, cost-effectiveness, and timely delivery.
• Build and maintain strong vendor partnerships, serving as a primary point of contact.
• Identify and escalate operational issues, risks, or performance concerns.
• Coordinate cross‑functionally with Procurement, Finance, Operations, and other business units to ensure streamlined vendor engagement.
• Maintain accurate, up‑to‑date records of vendor agreements, certifications, and compliance documentation.
• Advise Indirect Sourcing to ensure preventive maintenance programs and SLAs are included in contracts.
• Support smooth vendor transitions, renewals, and offboarding processes.
• Contribute to continuous improvement efforts within the vendor management program.
• Perform additional duties as required to meet business needs and uphold company values.

Qualifications

• Bachelor’s degree, preferred.

Requirements

• Strong understanding of business operations, procurement, or vendor management best practices.
• Experience managing budgets, schedules, and vendor relationships.
• Proficiency in Microsoft 365 Suite.
• Experience with any of the following preferred but not required:
  • Service Channel
  • VMDM
  • Coupa
• Must be able to work independently and as part of a team.
• Strong leadership and cross-functional coordination skills.
• Excellent written and verbal communication abilities.
• High attention to detail with strong analytical and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Process-oriented mindset with a focus on continuous improvement.

Benefits

• Generous benefits package including 28 days of PTO.
• 401(k) with immediate vesting and company match.

Company Description

City Building Engineering Services (CBES) is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries. Utilizing our vast array of in-house resources, CBES experts tackle the most challenging projects from inception to completion, including project design, engineering, construction and commissioning. Our integrated team provides unique value serving our clients and our climate.