Every payment. Every time.
Client Services Manager
Location
California
Posted
5 days ago
Salary
$120K - $130K / year
Job Description
Job Requirements
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field — or equivalent practical experience
- 2–5 years of experience in technical support, implementation, systems integration, or software development (preferably in payments or fintech).
- Experience with web-based and mobile integrations, including working knowledge of Rest APIs, HTML, XML, JSON, JavaScript and authentication methods.
- Strong analytical and problem-solving skills, with the ability to translate technical concepts clearly to non-technical stakeholders.
- Ability to manage multiple priorities in a fast-paced environment with shifting timelines.
- Detail-oriented with demonstrated persistence in troubleshooting complex issues and identifying root causes.
- Collaborative team player with a proactive, positive attitude.
Benefits
- 100% Remote (must be in US)
- Fast- paced and professional work culture
- Stock options with standard startup vesting - 1 year cliff; 4 years total
- $50 monthly communication expense stipend to go towards your phone/internet bill
- $250 stipend to enhance your WFH setup
- Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
- Premium medical benefits including vision and dental (100% coverage for employees)
- Company-sponsored life and disability insurance
- Paid parental bonding leave
- Paid sick leave, jury duty, bereavement
- 401k plan
- Flexible Time Off (our team members typically take off ~3-4 weeks per year)
- Volunteer Time Off
- 13 scheduled holidays
- 2x / year in-person team meet-ups (2-3 days, company paid)
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