Bringing Agreements to Life
Senior Manager, Customer Success Management
Location
United States
Posted
5 days ago
Salary
Not specified
Job Description
Job Requirements
- Basic BA/BS degree or equivalent work experience
- 12+ years of experience within Sales, Account Management, or Customer Success - ideally within SaaS offerings
- 3+ years of leadership experience, managing large teams of professional individual contributors (7 or more ICs)
- Experience leading teams delivering complex, high-impact projects with broad organizational influence
- Experience in driving adoption, organizational change management, and measuring ROI for complex enterprise accounts
- Experience leading an adoption strategy across organizations, serving as a change agent for the customer
Benefits
- Accommodation for qualified individuals with disabilities
- Reasonable accommodations provided
- Remote work options
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