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Role Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences.

You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.

Join us and be part of this journey towards greater opportunities and brighter futures.

Location: Atlanta, GA

What you’ll do

• Operate and improve Kubernetes platform workflows (EKS preferred): upgrades, scaling, reliability
• Improve CI/CD pipelines and deployment safety (rollback, progressive delivery, policy checks)
• Build/maintain infrastructure automation (Terraform/CloudFormation, Helm, GitOps patterns)
• Strengthen security + compliance posture (secrets management, KMS integrations, least privilege)
• Improve observability and incident response (alerts, dashboards, runbooks, postmortems)

Qualifications

• Strong Kubernetes + production operations experience (debugging, resource tuning, networking basics)
• AWS experience relevant to platform ops (EKS, IAM, VPC, ALB/NLB/ELB, Route53, KMS)
• Infrastructure-as-code and automation mindset
• Clear written communication and ability to drive work independently

Requirements

• GitOps tooling (Argo CD / Flux), service mesh/ingress, OpenTelemetry
• Experience supporting Java microservices and common runtime tuning patterns

Benefits

• Base salary for this position is $92,000-$125,000 plus incentives that align with individual and company performance
• Medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays
• Paid learning days

Company Description

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.