Wavelo

We're reimagining telecom systems for the modern world, one event at a time

Senior Technical Product Manager

Technical Product ManagerTechnical Product ManagerFull TimeRemoteTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

48 days ago

Salary

$139K - $154K / year

5 yrs expEnglishMicroservices

Job Description

• Set and communicate platform-level product strategy for billing at Wavelo • Translate complex billing behavior into clear product definitions, requirements and guardrails • Evaluate new use cases and customer requests, making tradeoffs between flexibility, risk, and long-term maintainability • Partner with Engineering, Operations, and Product managers to align on billing behavior and ownership boundaries • Enable Marketing through accurate, product-authored documentation that explains billing behavior, supported use cases, customer value, and competitive differentiation • Partner with the Solutions team to evaluate customer-specific requirements, distinguishing between one-off needs and platform-level capabilities that should be productized • Maintain a shared mental model of “how billing works” across teams • Serve as a liaison to customer delivery/solutions teams — ensuring smooth onboarding, integration, and customization. • Define success metrics and drive outcomes that improve customer experience.

Job Requirements

  • 5+ years in technical product management experience, with senior-level ownership of platform or financial systems
  • Strong experience with billing (telecom is nice to have), invoicing, payments, or accounting-adjacent platforms
  • Demonstrated ability to work closely with engineering teams in an agile environment, translating complex product behavior into clear priorities, acceptance criteria, and iterative delivery
  • Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design.
  • Familiarity with customer onboarding, delivery, and post-sales technical support — especially in a SaaS or enterprise setting.
  • Strong product instincts backed by technical fluency — you can translate platform complexity into clear, compelling value for customers.
  • Experience with telecom systems and standards is a plus, but not required.

Benefits

  • Learn more about Tucows Benefits.

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