• Act as the technical owner for ~5–10 strategic accounts in your region, building deep trust with customer engineers and architects. • Spend significant time with customers (on-site and virtual) to understand business objectives, technical environments, challenges, and long-term goals. • Assess customer needs and translate them into tailored multi-vendor infrastructure architectures across servers, storage, networking, virtualization, cloud, and software solutions. • Package, propose, and present compelling end-to-end solutions that clearly address customer challenges and support their transformation roadmap. • Partner closely with field sales, Solutions Architects, Solution Consultants, OEM presales engineers, and services teams to craft winning proposals and support bid cycles. • Lead discovery sessions, technical demonstrations, proof-of-concepts (POCs), and technical workshops with customer stakeholders. • Develop and maintain detailed account documentation, architecture diagrams, roadmaps, and action plans to ensure continuity and shared understanding across the account team. • Proactively identify expansion opportunities within existing accounts and help drive account growth, aligned with land-and-expand / 100% wallet share strategy. • Coordinate technical support, implementation details, and acceleration of sales cycles when needed. • Dedicate recurring time each week to training and certification to stay current with technologies customers rely on. • Contribute field feedback and insights to internal teams to help shape offerings, best practices, and engagement models for strategic accounts.