LineLeap

LineLeap gets you to the fun, faster. On our app customers buy LineSkip passes, drinks, cover, event tickets, & more.

Customer Experience Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50Since 2019H1B No SponsorCompany SiteLinkedIn

Location

Hawaii

Posted

4 days ago

Salary

$50K - $60K / year

High SchoolEnglish

Job Description

• Handle all customer inquiries and support our venue partners • Communicate with partners to problem solve and troubleshoot issues in real time • Monitor sales data to optimize performance and revenue • Provide ongoing support to the Venue Success team

Job Requirements

  • Excellent communication and interpersonal skills
  • Self-motivated and resourceful team player
  • Ability to resolve issues quickly, politely, and professionally
  • Strong customer focus
  • Ability to analyze sales data
  • Flexibility to switch tasks as priorities shift

Benefits

  • Competitive stock option package, depending on experience
  • 401(k) plan
  • Benefits package including medical, dental, vision, short-term/long-term disability, and life insurance
  • Unlimited PTO
  • Remote work environment

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