• Work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform • Provide data engineering, data science, and cloud technology projects • Integrating with client systems, training, and other technical tasks to help customers to get most value out of their data • RSAs are billable and know how to complete projects according to specification with excellent customer service • Report to the regional Manager/Lead • Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases • Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications • Consult on architecture and design; bootstrap or implement customer projects • Provide an escalated level of support for customer operational issues • Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs • Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues