• Manage 150–200 purchase orders per month, ensuring accurate and on-time delivery to clients • Serve as the primary point of contact on assigned orders through Commonsku, our CRM and order management platform • Become a subject matter expert in Commonsku processes including order entry, vendor and client communication, proof approvals, and project documentation • Coordinate with the sales team to understand project scopes, raise red flags early, and ensure client satisfaction • Resolve supplier and shipping issues quickly and efficiently to keep orders running smoothly and profitably • Monitor shipments, coordinate with couriers (UPS, FedEx, DHL, etc.), and troubleshoot delivery issues • Receive and quality-check inventory for in-house fulfillment projects, reporting issues proactively • Support the execution of onsite activations and events, collaborating with fabricators, event warehouses, and vendor partners to meet client expectations • Build and maintain strong relationships with vendor partners, negotiating for best pricing and terms • Research industry trends and attend vendor meetings/tradeshows to support client brainstorms and project development