PVcase

Solar technology solutions that help you design, estimate and optimize commercial and utility scale solar assets.

Technical Support Engineer

Support EngineerSupport EngineerFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

California + 8 moreAll locations: California, Colorado, Florida, New Jersey, New York, North Carolina, Massachusetts, Texas, Utah

Posted

42 days ago

Salary

$55K - $80K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Assist customers in maximizing the benefits of PVcase software • Educate customers and provide access to knowledge resources • Guide users through troubleshooting projects via chat, email, and calls • Onboard new users when necessary • Leverage solar design and development expertise to identify discrepancies • Contribute to the development of self-serve educational resources for users

Job Requirements

  • Native or full business fluency in English
  • Strong verbal and written communication skills
  • Advanced knowledge of AutoCAD, solar design software and/or GIS development platforms
  • 2+ years design experience in the Utility-scale solar sector preferred
  • Strong multi-tasking, troubleshooting and problem-solving capabilities
  • Up to 4 weeks of travel time per year

Benefits

  • 401(K) plan with 100% match on first 4% of contributions
  • Health, dental, and vision coverage
  • Flexible vacation policy with a minimum of 3 weeks off
  • Full training and onboarding program
  • Flexible working hours
  • Half-day Summer Fridays
  • Unlimited remote work policy
  • Internal transparency with company results and salary system
  • Additional paid vacation days, including birthdays and volunteering

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